Managing user properties

Here are our rules for managing user properties in the Boost My Mail portal: 

1) We have 3 methods for retrieving your user properties:

• Manual - web form
• Excel - bulk import
• Automatic - Office 365/ GSuite (Google Workspace)/ Lucca Poplee/ API

2) Each method has its own specific features: 

• Manual method

The Manual method only allows you to modify standard properties directly from the Boost My Mail portal's web interfaces.

• Excel method

The Excel method allows you to manage all properties, including custom properties. In addition, you can also manage user/group associations.

Any new arrival or modification to a user profile will result in a new full import.

In fact, Boost My Mail is, in a way, a copy of the contents of your Excel file; anything that is not included in the Excel file at the time of import will be deleted from Boost My Mail.

• Automatic method

The Automatic method allows you to automatically retrieve, at regular intervals, the properties of users stored in your Cloud user directory using attribute mapping.

This method prevents properties from being modified manually or via the Excel file. In fact, any manual modification would be overwritten during an automatic synchronisation routine.

Similarly, when this method is enabled, it is no longer possible to delete a user from the interface (a deleted user would reappear the following day after synchronisation).

If you need to modify a property, you must therefore submit the request to the person responsible for the user directory within your organisation.