If you plan to enable one of our automatic synchronisation modes (Office 365 or GSuite), here is what you need to know:
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Synchronisation enables automatic mapping" of standard properties.
- firstname, lastname, mail, jobtitle, phone, mobile, company, country, city, streetaddress, postalcode
- Under certain conditions, the user's profile picture may be included,
- You will find the complete list of data to be synchronised in the Settings > Properties. tab
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You must therefore ensure that your directory contains the desired data.
- In some cases, the data is stored in another field or has a different name. To address this, you can change the technical name to synchronise the relevant data. If you cannot locate a piece of data, you can use Graph Explorer.
- Synchronisation is carried out automatically every day, so you do not need to take any action.
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All data is replicated.
- New data added to your directory will automatically appear in Boost My Mail,
- Data deleted from your directory will automatically disappear from Boost My Mail,
- If a property cannot be completed in the directory, it is possible to change the source to Portal to enable hybrid operation. Some of your data will therefore be managed manually, while the rest will depend on your directory.
⚠️️ By default, the usermessage, disclaimer and picture properties are set to Portal as their source. To change the source, you can contact us at support@boostmymail.com so that this setting can be modified on your Boost My Mail portal.
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