⚠️ Feature only available with the Boost My Mail Outlook Add-in

How am I synchronised with Boost My Mail? (Add-in vs Windows application) – Helpdesk - EN

1️⃣ Internal/external distinction

You can access this distinction in the "Signatures" menu by moving the "Internal"/"External" slider available at the top of the page.
 

A signature is considered "internal" when the email is addressed to one or more people whose email domain is the same as yours.

Example: your email address is mickey@disney.com, so as long as you are writing to people with an email address ending in "@disney.com", your email will be considered internal.

2️⃣ Define the settings for each signature 

When creating a signature, go to the "Settings" > "Distribution settings" tab

Choose when your signature will be used:

• New internal email

• New external email

• Internal reply

• External reply

Once the settings have been configured, Boost My Mail will automatically display the correct signature template according to the context. Your users will not need to take any action.
 

3️⃣ Configuration example

4️⃣ Benefits of implementing this feature 

External: 

A signature template adapted to your customers, partners and prospects: simple and professional (name, position, company, logo, contact details).

Reflects the company's visual identity 

Internal :

A lighter signature, adapted to quick exchanges between colleagues, without visual clutter.

Helps maintain smoother communication without "polluting" internal exchanges.

Can be used to share HR messages, internal events and company culture

❓If this feature is not available in your environment, contact us! 😊