Pixelated image with Outlook

An image in your email signature may become blurry or pixelated when sent, even if it still appears sharp while composing.

The cause of this issue lies in the way Outlook handles your image based on its resolution, which is measured in dpi.

Outlook resizes the image as if it were a 96 dpi image. When sending, Outlook converts and compresses (re-renders) the images to 96 dpi with the new dimensions.

Boost My Mail does not modify your images and therefore does not change their quality.
The image will appear in your signature with the same quality and resolution as the file you uploaded to Boost My Mail.

If you notice that the quality of an image is degraded after sending an email via Outlook, this is an Outlook limitation and not a Boost My Mail defect. Outlook scales images to a size of 96 dpi after the email is sent in Outlook, which is why, if your uploaded images do not meet this requirement, you may be affected by this blurry image issue for the recipient of your email.

Generate an image with a resolution of 96 dpi
The quickest and simplest way to work around this issue is to generate your images with a resolution of 96 dpi.

Here is how to do this with Photoshop:

• Go to the "Image Size" menu
• Enter a resolution of 96 dpi
• Tick "Resample" and "Preserve Details", then set "Reduce Noise" to 100%