👉 If installation was "manual"
🔎First of all, check the version of the Boost My Mail application installed on your computer. To do this, click on "Settings", then "Applications and Features", and look for "Boost My Mail" in the list.
For the v1.x version of Boost My Mail
You must first uninstall this version:
- Go to "Add or remove programs".
- Select the "BoostMyMail-1.x.y.z" line
- Click on "Uninstall".
Then follow the standard installation procedure: Boost My Mail installation guide
For Boost My Mail versions v2.x and v3.0
You can install the new version directly: Boost My Mail installation guide
NB: This operation must be carried out for all your company’s user workstations.
👉 If installation was automated
- See our dedicated article: IT - GPO update for BoostMyMail-3.1.x